Frequently Asked Questions About Sales, Consulting & Technical Sales

At CW Sales Ltd, we specialise in helping B2B companies, manufacturers, and technical sales teams improve their sales performance with practical consulting, structured training, and expert mentorship.

This FAQ page brings together the most common questions we get about sales consultingtechnical salesCRM systems, and sales process improvement. Whether you’re unsure how to build a sales pipeline, looking for tips to convert more leads, or want to understand the difference between sales training and consultancy, these quick, clear answers will point you in the right direction.

FAQ

What does a sales consultant do for SMEs?

A sales consultant helps small businesses improve their sales strategy, structure, and skills. They look at what’s working, what’s not, and provide practical fixes to increase conversions.

Do I need a CRM for my small business?

Yes. If you want to stay organised, follow up faster, and grow your pipeline. It doesn’t have to be complicated… just consistent.

How can I sell more without sounding pushy?

Focus on helping, not pitching. Ask better questions, listen closely, and guide the conversation toward value. Confidence and clarity go a long way.

Is technical sales harder than regular sales?

It can be. Because explaining complex products takes skill. But with the right questions, clear messaging, and confidence, technical sales gets a lot easier.

What’s the best way to organise my sales pipeline?

Start by defining your sales process and then understanding how to progress through it effectively. Then... use a CRM that fits your business to manage it and follow up consistently.

What is technical sales, and how is it different from regular sales?

Technical sales involves selling complex products or services—often in engineering, manufacturing, or tech, where a deeper understanding of the product is essential. Unlike standard sales, it’s not just about price or features… It’s about helping the client solve a technical problem. At CW Sales Ltd, we help technical sales teams simplify their message and boost confidence when talking to both engineers and decision-makers.

Why is my sales team busy but not converting?

They might be focused on the wrong activities. Without clear targets, structure, and accountability, effort doesn’t always equal sales.

What’s a quick sales win I can try today?

Follow up with two warm leads you haven’t spoken to in a while. A simple, relevant check-in can restart the conversation.

How can manufacturers improve their sales process?

Understand your target market, streamline your pipeline, and train your team to lead with value...not just product specs.

What’s the difference between sales training and sales consulting?

Sales training builds skills. Sales consulting goes deeper... reviewing your entire sales process to create structure, strategy, and results that last.

Why do technical sales teams struggle to convert leads?

Because the sales conversation often gets too technical too quickly. Teams focus on features instead of outcomes, or they avoid following up if they feel unsure. The key is balancing technical knowledge with a clear, value-led sales approach. With the right structure, tools, and mindset, even the most technical team can become confident converters.

What’s a sales process Strategy check?

It’s a quick review of your current sales approach to spot gaps, missed opportunities, and easy fixes—without committing to full training.

Book your free Sales Process Strategy Check today and let’s uncover what’s really holding your sales back...and how to fix it.